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Smith wins top U.S. Bank company award

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Crystal N. Smith, branch manager who works at U.S. Bank’s office at Loretto, has won U.S. Bank’s Pinnacle Award, the company’s highest employee achievement honor.


Smith was among a select number of top performing employees nationwide to win U.S. Bank’s award for outstanding achievement and superior performance and was recently recognized at a company dinner.
Richard Davis, chairman, president and chief executive officer of U.S. Bancorp, the parent company of U.S. Bank, said, “Crystal deserves tremendous congratulations for this achievement as she does an outstanding job to make sure our customer’s expectations are not only met, but exceeded.”
He noted that it is because of employees like Smith that U.S. Bank has received several accolades this past year, including being recognized in Fortune Magazine as one of the world’s most admired super regional banks.
This is Smith’s third Pinnacle award. She volunteers in the community on the board of directors and member at Community Service Center of Marion County, and vice-chair board of directors at Loretto Child Care Center.
Smith has worked at U.S. Bank for the past 33 years. She resides in Springfield.
U.S. Bank’s Pinnacle awards program recognizes outstanding achievement and rewards employees for their tremendous performance.